What Should You Do If You Suspect Elder Abuse Or Nursing Home Neglect
First, if a senior’s health is in danger, call 9-1-1 to obtain medical care and alert the police. Elder abuse is a crime.
Second, document and photograph the senior’s physical and living conditions, and then report the abuse. Below are a list of the appropriate regulatory agencies to contact.
Third, make formal complaints to facility supervisors. Document the dates you called and who you spoke with. Keep copies of all correspondence.
How To Report Elder Abuse: San Francisco Bay Area Regulatory Agencies
When you call to report elder abuse be prepared to with the following information: the senior’s name, address, and contact information, the type of support received by the elder (family, medical, social care, etc.) and details of the type of elder abuse and who the abuser is.
The agencies listed below all offer a 24-hour, 7 days a week abuse hotline. The agencies are tasked with preventing and responding to reports from individuals, social service and health providers, and law enforcement officers concerning the abuse, exploitation, or neglect (physical, emotional and/or financial) of elders and dependent adults.
- Alameda County: Contact Adult Protective Services (part of Alameda County Social Services Agency)
Address: 6955 Foothill Boulevard, 3rd Floor, Oakland, CA 94621
Information Phone: 510-577-3500
24-Hour Abuse Hotline: 866-225-5277
- Marin County: Contact Adult Protective Services (part of Marin County Aging and Adult Services)
Address: 10 North San Pedro Road, San Rafael, CA 94903
Office Phone: (415) 473-7118
24-Hour Abuse Hotline: (415) 473-2774
- San Francisco City and County: Contact the Human Services Agency (part of the San Francisco Department of Aging and Adult Services)
Address: 1650 Mission Street, 4th Floor, San Francisco, CA 94103
Office Phone: (415) 355-6700
24-Hour Abuse Hotline: (800) 814-0009
- San Mateo County: Contact Aging and Adult Services (part of County of San Mateo Health System)
- Statewide: Contact California Department of Aging
Address: 1300 National Drive, Suite 200, Sacramento, CA 95834
Office Phone: (916) 419-7500
Statewide Phone: (800) 510-2020 (This number connects the caller to his or her county office on aging for specific program information)
Contact An Elder Abuse Attorney And Nursing Home Neglect Lawyer At The Dolan Law Firm
Once you address the senior’s immediate safety and health care needs, you will rightly be upset at how your loved one was treated. You need to take action. California law provides for the recovery of damages for pain and suffering, economic damages, and punitive damages when there has been recklessness, fraud and/or patient abandonment.
We are leaders in the plaintiffs’ bar in representing individuals and their families subjected to elder abuse and neglect at senior, assisted living and nursing homes. We represent clients from San Francisco, Oakland, the entire Bay Area and across California. Please contact us online or call us toll free at 1-888-452-4752.