Reggie from the East Bay writes, “I am an African American and use Uber frequently. On multiple occasions, the driver cancels my pickup. This happened again when I was at a bar in downtown Oakland last weekend. I had my friend, who is white, then use the app. He had no problem getting an Uber car for us. What can I do?”
Reggie, I don’t need to tell you that regardless of how technology has changed the ways we interact and conduct business with each other, we are not living in a color blind world. Racism and prejudice remain a pervasive cancer in our society.